Communications Assistant

Kingsville, ON, Canada
Full Time
Entry Level
Communications Assistant

The Communications Assistant will report to the Supervisor of Communications and Public Relations and work closely with them to create and distribute marketing and communication materials that align with the corporation's strategic priorities and tourism initiatives. This position requires strong graphic design, writing and editing capabilities to produce multimedia content across various channels, including digital, print, video, and social media. The role involves performing administrative duties efficiently under tight deadlines while maintaining a high level of accuracy, confidentiality and discretion. The Communication Assistant may need to collaborate with different departments within the municipality to ensure consistency in communication.

Responsibilities 
  1.  
    1. Work with the Supervisor of Communications and Public Relations and/or assigned project point-person to research, develop, write, design and update a variety of communications materials, including releases, advisories, web content, newsletters, flyers, and other print or digital design materials intended for various audiences within established deadlines. 
    2. Maintain confidentiality when handling confidential/sensitive communications
    3. Develop and maintain collaborative relationships with appropriate internal and external stakeholders, such as media contacts and community organizations.
    4. Keep updated records, build and organize photo/video libraries, and contribute to reports or proposals.
    5. Assist in administration of the Town’s social media accounts ensuring a professional and coherent look across all platforms following branding standards.
    6. Monitor the Town's social media channels and profile assisting the department to identify concerns and respond in a timely and effectively manner to online comments and questions as directed.
    7. Attend events and special activities providing support by taking photos and videos, obtaining consents, and posting on the Town’s social media pages, websites, or other communication pathways.
    8. Act as a backup to the Supervisor of Communication and Public Relations during crisis communications.
    9. Consult with the Supervisor of Communications and Public Relations to analyze and interpret data and identify best practices in communications.
    10. Accessible document remediation, focusing on website compliance with accessibility standards.
    11. Support the organization’s internal communications as required.
    12. Assist in creating Annual Marketing Plans and Content Calendars, as well as individual Communication Plans. Implement strategies as approved.
    13. Distribute and pick-up print materials.
    14. Assist in the preparation of speaking notes, briefing notes and fact sheets for Mayor, Council, and staff, if needed.
    15. Foster two-way communication with citizens through a variety of online and offline forums.
    16. Comply with legislative provisions and corporate policies governing website accessibility, confidentiality, privacy and use of intellectual property.
    17. Other duties as assigned.

Qualifications
    • College diploma or equivalent post-secondary education in Communications, Marketing, Advertising, Journalism, Public Relations or a related discipline.
    • One year of relevant working experience.
    • Experience using social media channels (e.g. Instagram, LinkedIn, Facebook, etc.)
    • Excellent working knowledge of graphic design, photography and video editing tools and software, such as Adobe Photoshop/Illustrator/Premiere Pro, and Canva.
    • Technologically savvy and proficient in Microsoft Office (Word, Excel, Outlook, Powerpoint) and Internet applications.
    • Superior written, oral, and visual communication skills, including experience in creating and editing documents / graphic designs.
    • Demonstrated time management and organizational skills to balance several projects simultaneously under a deadline.
    • Ability to work independently and collaboratively in teams.
    • Sound judgement and problem-solving capabilities
    • Hold and maintain a valid Class “G” drivers licence.

Working Conditions
    • Work is performed in an office environment for 40 hours per week. This position requires a flexible schedule, including weekends and evenings.
    • On call availability is expected in this position

Wage Rate
$56,858 - $71,073(Band 3)
Comprehensive benefits package
Non-union position

Recently, a vacant part-time role, now full time.  

If you are interested in this position, please submit your cover letter and resume to the Human Resources Department. Applications must be received no later than 4:30 p.m. on Friday, January 2, 2026.


All applications are appreciated; however, only those selected for an interview will be contacted. 

Accommodations under the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) will be provided upon request.
 
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